Regina Agnes P.Cerrado

my portfolio

My Professional timeline

work history

-Provides staff and office support for the Dean including telephone and e-mail communications.
-Serves as primary point of contact and liaison between the office, students and external constituencies on a range of day-to-day issues.
-Organizes and facilitates meetings and special events; schedules and coordinates dates and times, venues attendance, agendas and facilitates, takes minutes and follow-up on matters arising from meetings
-Composes and prepares written correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate.
Admin Assistant to the Dean
DLSU-Dasmarinas College of Law Enforcement
-Support lawyers with various tasks including administrative services such as photocopying, sorting and preparing of documents/marked evidences needed for court hearing.
-Creating and maintaining legal files and letters with strict confidence.
- Drafting/preparing affidavits and other notarized documents, maintaining file copy and submit copy of the same to the Supreme Court.
-Prepare and check/proof read affidavits, contracts and other legal binding documents signed by the clients and secure office copy and for clients.
-Coordinate appointments with clients, offices, including all correspondence and logistics necessary.
Legal Assistant
Atty. Reginald Borge-Law Office
Nasugbu Batangas
-Answering customer inquiries thru calls and e-mails and passing them to the appropriate department.
-Giving concrete information that may help clients in solving problems regarding their business accounts.
-Maintains Customer Information database with conformity to the policies of the bank and to the Data Privacy Law
-Assist the branch manager in processing and documentation of Real Estate Loans including safekeeping of collateral and other documents.
- Provides monthly reports as to supplies, accounts payable and receivables from clients.
-Act as primary point of contact regarding loan insurance, claims and renewal of the same
Customer Relations Assistant
Bangko Kabayan inc.- A Private Dev'elopment Bank
Enrolled since April 2019 to acquire and master various online skills such as Clients Response Management- Being able to know the importance of capturing every lead, knowing customer's needs, wishes and dreams. Website Development, Creation, Design -Being able to learn on how to use plugins, pages, links, SEO, designs and animations; strive to create visually appealing sites, user-friendly design and clear navigation.
Student Business Online Masterclass
QuickPro Online Professional Training Academy
In my preferred time of the day, I am working in Q.A. World which helps me exercise my typing and comprehension skills. These are audio transcription being rated and we are compensated when we are able to deliver quality output.
Transcription Analyst
QAWorld-Homebased Transcripion Platform

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academics

De La Salle University-Dasmarinas

Bachelor of Science in Office Administration major in Computer Education

School Year 2000-2004

  • Outstanding Student in College of  Business Administration (2004)
  • Best in Practicum (2002 and 2004)
  • Dean’s Lister-College of Business Administration

ACHIEVEMENTS

  • Civil Service Career Passer (Professional and Sub-professional)
  • Bangko Kabayan Service Awardee-11 years of continuous service (2018)
  • Bangko Kabayan Management and Leadership Training Graduate (2017)
  • Bangko Kabayan Extra-mile Awardee (2016)

SKILLS DEVELOPMENT

QuickPro Online Professional Training Academy

Trains various skills to be a well-rounded online professional or an innovative online businessman with courses that are up to date and timely to the fast changing world. 

  • Client Response Management (CRM)
  • Web development
  • E-commerce/Shopify
  • Appointment Setting
  • Graphics Designing and Typography

Key Competencies

Soft skills

Adaptability
Teamwork
Creative thinking
Strategic Decision Making
Problem Solving
People Management
Client Retention
Marketing skills

Technical skills

Google Docs 88%
Microsoft Office 93%
Slack 89%
Website Development 93%
Canva/Photoshop 90%
E-commerce/Shopify 91%
Transcription 90%

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0916-3537-270